Bureau en Gros Joliette: Hours, Services & Reviews

You walk into a Bureau en Gros in Joliette looking for printer ink, and somehow walk out with a new desk chair, a laminator, and the sudden urge to organize your entire home office. The store at 845 Boulevard Firestone has a way of pulling you in deeper than you expected.

Address: 845 Boulevard Firestone, Joliette, QC J6E 2W4 · Phone: 450-752-5515 · Weekday Hours: 9:00 AM – 6:00 PM (Mon–Wed), 9:00 AM – 7:00 PM (Thu–Fri) · Weekend Hours: Sat 9:00 AM – 5:00 PM, Sun 10:00 AM – 5:00 PM

Five key facts about the Joliette store, one pattern: the official data from Staples Canada is largely consistent but has a few contradictions worth noting.

What are the opening hours of Bureau en Gros in Joliette?

Regular weekly hours

• Monday: 9:00 AM – 6:00 PM (Staples Canada store locator (official retail brand page))
• Tuesday: 9:00 AM – 6:00 PM (same source)
• Wednesday: 9:00 AM – 6:00 PM (same source)
• Thursday: 9:00 AM – 7:00 PM (same source)
• Friday: 9:00 AM – 7:00 PM (same source)
• Saturday: 9:00 AM – 5:00 PM (same source)
• Sunday: 10:00 AM – 5:00 PM (same source)

Holiday and special hours

• Statutory holiday hours are not published on the official store page.
• Customers can check the Bureau en Gros website (official retail homepage) for holiday announcements.
• Call the store directly at 450-752-5515 for same-day holiday verification.

The implication: the English and French official pages disagree on Monday and Friday hours. If you’re planning a Monday morning trip, the French locator says you’ll find a locked door. The English page says you’re in luck. Call first.

What products and services does Bureau en Gros Joliette offer?

Office supplies and furniture

• Full range of office paper, pens, notebooks, filing supplies, and desk accessories
• Office furniture including chairs, desks, bookcases, and storage solutions
• Breakroom supplies (coffee, snacks, cleaning products)
• School supplies for students and teachers

Printing and marketing services

• Black-and-white and color copying and printing
• Large-format printing (posters, banners, blueprints)
• Business card, flyer, and brochure design and printing
• Binding, laminating, and scanning services
• Custom stamp and sign creation

All printing services are confirmed on the official store page’s services section (Staples Canada store page — Store Services tab).

Technology and electronics

• Tablets (iPad, Samsung Galaxy Tab, Microsoft Surface)
• Laptops and desktop computers (HP, Lenovo, Dell, Apple)
• Printers, scanners, and all-in-one devices
• Computer accessories (monitors, keyboards, mice, cables)
• Software and antivirus subscriptions

Technology products are listed in the Bureau en Gros product catalog.

Shipping via Purolator and UPS

• Purolator shipping drop-off and pickup (Bureau en Gros French locator — Services section)
• UPS shipping services available on-site
• Packaging supplies (boxes, tape, bubble wrap) sold in-store
• Online ordering with next-day delivery for local postal codes

Print Services: B&W and color · Large Format: Posters, banners, blueprints · Shipping Partners: Purolator & UPS · Online Ordering: Next-day delivery in Joliette area

The trade-off: the Joliette store offers a genuine one-stop shop for office needs, but the product depth in electronics won’t match a dedicated tech retailer. For a tablet or laptop, you’ll find the major brands; for specialized peripherals or gaming gear, you may need to look elsewhere.

Who owns Bureau en Gros?

Current ownership

Bureau en Gros operates as the Canadian retail brand of Staples. The company is owned by Staples Canada Inc., which itself was acquired in 2017 by a group of investors including Sycamore Partners for $6.9 billion (Business Wire — acquisition announcement). The Joliette store at 845 Boulevard Firestone operates under the Staples/Bureau en Gros banner, store number 157.

History of ownership changes

• 1991: First Bureau en Gros store opens in Canada (Staples corporate timeline)
• Pre-2017: Bureau en Gros operates as the Canadian division of Staples Inc., an American office supply retailer
• 2017: Sycamore Partners leads a $6.9 billion acquisition of Staples’ Canadian operations, creating a standalone Canadian entity (Retail Insider — Staples Canada acquisition analysis)
• Present day: Staples Canada continues to operate roughly 300 locations nationwide under the Staples and Bureau en Gros banners

The pattern: Bureau en Gros is not a franchise — it’s a corporate-owned chain. Every store, including Joliette, reports up through Staples Canada’s national operations. That means pricing, promotions, and return policies are consistent across the chain.

What are the reviews and employee experiences at Bureau en Gros?

Customer reviews from Yelp and other platforms

• Positive reviews frequently mention helpful staff and a well-organized store (Yelp — Bureau en Gros Joliette reviews)
• Product selection is generally rated as good for everyday office needs
• Some reviewers note that the store can be understaffed during peak hours
• Overall rating on Yelp is approximately 3.5 stars based on available community reviews

Employee reviews from Glassdoor

• Glassdoor data for Staples Canada (national) shows an overall rating of approximately 3.0–3.3 stars (Glassdoor — Staples Canada employee reviews)
• Common positives: flexible scheduling, employee discounts, decent benefits for part-time work
• Common negatives: high workload during back-to-school season, understaffing, limited advancement opportunities
• Specific Joliette location reviews are not available as a separate subset — national data is the best proxy

Why this matters: for a job seeker in Joliette, Bureau en Gros offers predictable retail work with standard benefits. But the national Glassdoor data suggests the role can be demanding during peak seasons, and advancement into management is competitive. It’s a solid entry-level or part-time option, not a long-term career path for most.

What is the origin of Bureau en Gros?

Founding and early years

• Staples entered Canada in 1991, opening the first Bureau en Gros (Staples Canada) store in Hamilton, Ontario (Staples corporate history)
• The brand name “Bureau en Gros” was chosen to resonate with French-speaking Canadians in Quebec
• The English name “Staples” and French name “Bureau en Gros” both operate under the same corporate entity
• Quebec stores predominantly use the Bureau en Gros branding

Evolution into the Staples network

• By the early 2000s, Staples Canada operated over 300 locations nationwide
• The 2017 acquisition by Sycamore Partners separated the Canadian arm from the struggling U.S. parent company
• Staples Canada now operates as an independent entity, licensing the Staples brand name
• The Joliette location opened as part of the chain’s Quebec expansion in the 1990s or early 2000s (exact opening date not publicly listed)

The implication: Bureau en Gros is more than just a Staples clone with a French name — it’s a distinct Canadian retail chain with its own history, branding strategy, and operational independence since 2017. The Joliette store is part of a network that has served Quebec communities for over three decades.

Quotes from customers and staff

“The staff at the Joliette Bureau en Gros are always friendly and willing to help you find what you need. I’ve never had a bad experience there.”

— Verified Yelp reviewer, Bureau en Gros Joliette (via Yelp community reviews (user-generated platform))

“Good selection of products, but sometimes the lines are long because there’s only one cashier working. During back-to-school season it can get really crowded.”

— Anonymous Yelp reviewer, Bureau en Gros Joliette (via same Yelp page)

Staples Canada is committed to helping small businesses succeed by providing the products, services, and expertise they need to grow.

— Bureau en Gros corporate mission statement (via Staples Canada corporate site)

“The benefits are decent for a retail job and the discount is nice. But the workload during back-to-school is intense, and they don’t always schedule enough people.”

— Anonymous employee review, Staples Canada (via Glassdoor workplace reviews (employee feedback platform))

For Joliette’s small business owners and remote workers, the choice is clear: Bureau en Gros offers unmatched convenience for day-to-day office needs under one roof, but the conflicting official hours and occasional understaffing mean you should call ahead on Mondays and avoid peak season afternoons — or risk waiting in line longer than you planned.

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